Students wishing to cancel or change their booked course must give at least 28 days notice to change or have a refund on a full test course. We require 7 working days notice on a CBT after which a refund or date changed cannot be given unless the CBT or course is resold.
Refunds will NOT be given or dates changed if students fail to bring the appropriate documentation on CBT (this must include a copy of the DVLA sharing license page if code hasn’t been given to office at time of booking). Deposits are also non refundable.
The final payment for any course will be due 7 days prior to course start date.
Students MUST have a good understanding of ENGLISH before booking, ‘if we are in any doubt regarding this during any point of the day then the training will be terminated and no refund given’, any further training will be chargeable . Students MUST also have a UK driving license.
STUDENTS MUST HAVE READ AND UNDERSTOOD THE HIGHWAY CODE BEFORE ATTENDING THE COURSES. WE RESERVE THE RIGHT TO END THE CBT AT ANY STAGE IF YOU DO NOT HAVE ADEQUATE KNOWLEDGE WHICH WILL BE TESTED DURING THE DAY. SHOULD THIS HAPPEN YOU WILL BE REQUIRED TO RE-TAKE YOUR CBT ONCE YOU HAVE STUDIED YOUR HIGHWAY CODE. THE STANDARD “SECOND GO” RATE WILL APPLY.
Please ensure you are comfortable riding a push bike on the road before booking as balance is a must. should this not be the case no refund will be given.
Suitable clothing for riding must be worn at all times, i.e.; Helmet , Jacket, Gloves, along with jeans (no fashion rips or joggers )or firm drill cotton trousers, boots ( NOT SLIP ONS) or sturdy leather only high sided trainers THAT MUST COVER THE ANKLE BONE are acceptable on ALL OUR TRAINING COURSES. IF ANY STUDENT TURNS UP IN SANDALS, PLIMSOLLS, SHORTS, THREE-QUARTER LENGTH TROUSERS, JEANS WITH RIPS IN THEM, JOGGERS, LEGGINGS, SKIRTS, DRESSES OR ANY OTHER FORM OF INAPPROPRIATE FOOTWEAR OR CLOTHING WE RESERVE THE RIGHT TO REFUSE ENTRY ONTO OUR TRAINING GROUND AND THERE WILL BE NO REFUND GIVEN.
CBT students that arrive to their session with the inappropriate footwear will be supplied boots at a hire charge of £5.00 payable on the day.
We do not store credit card details nor do we share customer details with any 3rd parties.
On arrival at our site once licences have been checked you will be given an Indemnity Form to complete with a few details: You will also need to let the instructor know if there are any medical conditions or learning difficulties that we need to be aware of for health and safety reasons.
Acknowledging you are aware of the hazardous nature and voluntarily accept the risks.
You are aware that we have a zero tolerance policy on aggressive behavior or abuse to anyone. This can lead to us terminating the course/CBT with no refund issued
Norton Motorcycle and Scooter Training bikes are covered by insurance with an excess of up to £1500 payable by the student for any damage to ours or 3rd party property, however caused however minor and paid for up to the excess at the TIME of damage, CBT certificates will be held or courses will terminated with no recompense to the student.
Petrol is included on CBT.
Petrol is NOT included on any of our full DAS courses and is the responsibility of the students.
Your driving license is valid and has the correct entitlement allowing you to ride the bike ( specific to the course) on a public road and are not banned or prevented to do so.
Your are in good health and not suffering from any medical condition or ailment that would make it unsafe to complete the course and ride on the public road.
Students unable to complete their booked course, have inappropriate paper work or their own bike is defective will be charged at our standard rates for any additional training.
UNATTENDED courses will be charged in FULL.
ALL DEPOSITS ARE NON-REFUNDABLE.
Norton Motorcycle and Scooter Training strives to ensure all elements of courses are completed in full, but events outside our control cannot be compensated for (i.e. weather conditions; Driving Standard Agency cancellations).
The Norton Motorcycle and Scooter Training leaflet/web site is conditional to the booking.
Payment of any balance will be due prior to commencing training. We do not accept cheques , American Express or Electron.
CBT only courses are priced for one days training. CBT is NOT a guaranteed pass. If you fail to meet the required standard then you will have to complete the day again at the reduced cost “second go” rate.
No responsibility will be taken if students give inaccurate or misleading information resulting in an inappropriate course being booked. If you are on a full course and are doing your CBT as day one and you fail to meet the required standard this will put the rest of the course in jeopardy resulting in the remaining course cost potentially being lost. We would always recommend that novice students only book the CBT at first.
A 4 day course is for somebody who in the past has ridden to a reasonable standard but would need a day to regain their ability to confidently ride a 125cc Manual machine.
A 5 day course is for somebody with a little experience in road riding and is a current road user.
6+ day courses are also available for people with no riding experience.
As of the 1st September petrol is not included in the price of a full course and is the responsibility of the students.
Please remember that as we get older thing can take a little longer to learn and that intensive courses are mentally and physically tiring. Motorcycling can be dangerous Norton Motorcycle and Scooter Training cannot accept liability for any injuries sustained.
Theory Test.
As of the 14th November 2002 along with the Highway Code questions there will be a Hazard Perception Test.
Learning material is available online and Apps available for smart phones, along with books and cd-roms from shops.
FOR ALL COURSES EXCEPT CBT, YOU NEED TO HAVE PASSED YOUR THEORY TEST PRIOR TO BOOKING.